Welcome to Smartways, Australasia’s premier healthcare logistics provider.
At Smartways, we take pride in having the largest and fastest-growing dedicated medical logistics network, spanning over 40 hubs across Australia and New Zealand.
Our fleet comprises over 350 highly trained and dedicated drivers, providing not only the largest saturation in capital cities but also ensuring we reach every regional and country location daily.
Operating 24/7, 365 days a year, Smartways offers unparalleled critical transport with the flexibility to tailor services that perfectly align with the sectors complex logistics requirements.
With an unwavering commitment to excellence, Smartways are redefining the industry, one shipment at a time.
Our national network comprises of over 350 drivers, ensuring prompt and reliable delivery to every hospital, every day. Coupled with over 40 delivery hubs strategically located, we cover the entirety of Australia and New Zealand, providing unparalleled accessibility and service capabilities.
When urgency is paramount, you can trust Smartways as the industry leader in Patient on Table, Direct Drives, Next Flight and Same-Day deliveries.
With our 24 / 7, 365 days a year critical services operations, Smartways are committed to delivering on time, every time.
As the industry leader, we specialise in Medical Device logistics, offering specifically designed services such as loan kit call-ins, CSSD call-backs, kit-room and stock counting combined with high-touch deliveries to critical departments like CSSD’s and operating theatres.
Time and Temperature sensitivity is at the forefront of our service capabilities. Our Smart-Temp controlled packaging solutions ensure the integrity of your products throughout the supply chain. Supported by our high-tech temperature logging and tracking, Smartways is at the forefront of the complexities of cold chain transport.
As an eCommerce-focused company, 95% of our orders are processed online or through seamless customer integrations. Via automation and AI optimised routing we ensure accuracy, speed, and transparency in all facets of our operation. Experience the future of medical logistics with our tech-driven solutions.
At Smartways, we prioritise the planet and we proudly operate as a 100% carbon-neutral company. Smartways bear all the costs of our Sustainability Program with our carbon credits going towards global projects aimed and reducing and mitigating greenhouse gasses.
Established in Sydney in 2004, Smartways will celebrate our 20th anniversary of supporting the Australasian healthcare community this year. Within the span of our 20 year history, we are proud to have 1,302,143+ Surgeries Serviced over 20 years, 1,354 Hospitals Serviced Daily, 3,255,357+ Time and Temperature Sensitive Deliveries Completed and changed lives along the way.
We cover every aspect of the healthcare sector, drawing from our extensive experience to ensure that Smartways not only comprehends our clients’ intricate needs but also crafts purpose-built solutions they can depend on.
At Smartways, we specialise in time-critical, complex logistics for the Australasian healthcare community.
Our mission is to lift patient outcomes and save lives in all healthcare industries including medical devices, life science, pharmaceuticals, and clinical trials.
We are driven by a passion for excellence, constantly innovating our services ranging from patient on table emergency deliveries, to preplanned, scheduled temperature controlled global movements.
At Smartways, we believe that our success is measured by the impact we have on the broader community and as such we are the first healthcare logistics company in Australasia that is 100% carbon neutral.
Our team of experienced professionals are committed to making a positive difference in the world, one shipment at a time.
Australia: +61 2 9808 2750
New Zealand: +64 9 526 4222
Australian Head Office:
7/5 Talavera Road,
Macquarie Park NSW 2113
Australia
New Zealand Head Office:
378 Neilson Street,
Penrose Auckland 1061
New Zealand
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