SMART SYSTEMS
Live Tracking and Proof of Delivery for all consignments, a purpose-built mobile app delivering information at the fingertips of our clients Operations and Sales Teams, and direct access to our Customer Service Teams – these are just some of the features that make Smartways tech, Smarter.
■ Purposed built mobile booking facility
A step-by-step booking facility that makes bookings on the go more intuitive and easy to use.
■ Live Tracking (including full GPS map tracking for POT and Same Day Drives)
All deliveries can be tracked with key delivery milestones as well as the ETA for delivery.
■ Real time access to POD information with signature
■ Direct access to our Customer Service team
Live Chat with our Customer Service team means quicker access to information regarding ongoing and completed jobs.
■ Return Bookings
Clients can create return bookings by scanning the QR code on the original shipping label or by entering the original Order ID.
The APP will pre-fill the job details requiring the user to only confirm the items and the service.