Customer at the Heart

We earn and keep customer love through efficiency, ease, and going that extra mile – always. We are genuine about providing a solution that improves the lives of our customers, partners, and patients.

The Smartways Standard

We move fast, but never sacrifice on quality. We strive to create a flawless experience and we always follow-through.

Better as a Team

We’re in the business of care. We take pride in the safety and wellbeing for our patients, our people and each other. ​Together, we succeed.

Trust and Transparency

We have integrity in all that we do – helping us make smart decisions. We have candid, respectful conversations with each other and our customers. ​Above all, we do the right thing.

We own the outcome

We don’t have time for hierarchy. Ours is an environment of accountability, where we are unafraid to do what’s needed to get the job done. If we see a problem, we’ll own the solution​.