Technological improvement and innovation are core to our approach at Smartways.

Investment in technology provides the ability to automate processes, generate efficiencies and provide the best possible service and grow with our clients.

Overview of technology

  • Technology is underpinned by secure, scalable web based applications that are flexible and can be configured and personalised to suit individual needs.
  • Intuitive, user friendly, bespoke Transport Management System (TMS) and Warehouse Management System (WMS) developed by Smartways for the specific needs and unique supply chain of the medical and healthcare industries.
  • The Smartways TMS and WMS are EDI capable and can be integrated into external ERP environments.
  • Transport services can be booked via phone, online or via App (orders can be created directly in clients’ own ERP system environments and automated / linked to the Smartways TMS, removing administrative burdens / double handling).


Value add features

  • Live GPS tracking for urgent services.
  • Live and dynamic ETAs based on real time and current traffic conditions.
  • Live pricing of services with all available service options displayed at time of booking.
  • Automatically generated shipment labels with bar codes.
  • Track & trace deliveries online and via App.
  • Automated Proof of Delivery (POD) immediately available upon signature.
  • Automated electronic weekly invoicing in multiple formats.
  • Value add, user friendly customer reporting for ongoing performance measurement.
  • Automated SMS and e-mail notifications for critical deliveries.