Smartways was established in 2004 as a specialist provider of logistics services to the medical and healthcare industries. We pride ourselves in the quality of our infrastructure, technology, vehicles, network and people to deliver a high level of service to our diverse client base.

Our dedication to customer service through our onshore team, ease of access to decision makers and professional healthcare logistics couriers means that we are regarded as an extension of our clients’ teams.

Our focused B2B healthcare model means we have no competing freight and enables us to assist medical and healthcare clients improve stock turns, optimise stock holdings and achieve enhanced returns on capital invested in inventory

We “care” about providing the best possible logistics services to the medical and healthcare industries as every service we provide contributes toward a positive patient outcome.

Why Choose Smartways


Wholly committed to medical and healthcare logistics so as to deliver the high service needs of the sector


Australia and New Zealand wide coverage with global freight forwarding capabilities 24/7, 365 days pa


One vendor providing a complete 3PL, 4PL and transport solution

Access & communication

Responsive, helpful, on-shore customer service and management team


Transparent, honest and accountable with a consistent track record of performance


Proprietary technology tailored specifically for the logistics needs of the medical and healthcare industries


Certified ISO 9001:2015 for the “provision of logistics services to the healthcare industry”

Carbon neutral

All of our freight shipments are wholly carbon neutral (at no cost to clients)

Specialist skilled partner

We become an extension of our clients’ operations out in the field with hospitals, clinics, pharmacies and laboratories

Our people & culture

Our staff and drivers are proud of our modest but important contribution to the healthcare system